Cookies Policy
Cookies Policy

PatiBell Cookies Policy

Last updated Aug 8, 2022

Our Cookies Policy is intended to describe why we may use cookies and other similar technologies on our websites is. We also provide options for consent management to withdraw your consent at any time or to reject the usage.

What are Cookies?

Cookies, and web storage technologies such as local storage and session storage (“cookies”), make your interaction on our sites easier and smoother – with no extra effort on your part. For example, they are small text files that are downloaded by your internet browser to your device when you visit our websites. While you interact with our websites, technologies from third-party providers such as scripts, pixels and tags, which we integrate on our websites for advertising purposes, also set cookies on your device. In the following sections, you will find information and specific details in the corresponding lists regarding what we use these technologies for, and how you can change your settings to suit your requirements.

How cookies help us to help you

Experience of Using Cookies

Cookies perform many different functions that are intended to help make your online experience much smoother and more interactive. This assumes, however, that you are using the same device and the same browser as before. Some specific cookies are essential for running and maintaining our websites and they enable us to:

  • Provide you with 24/7 access to the services you have requested
  • Give you consistent and accurate information
  • Ensure you enjoy a seamless and comfortable experience

Recognition and Response

Cookies enable us to improve our websites by looking at how our visitors use them. We may analyze what content is popular and draw conclusions about what else they might be interested in or find useful. This helps us to:

  • Understand how visitors use our sites so we can make them better and enhance the experience
  • Try out different ideas and display content that is most relevant to individual visitors

Continuous Enhancement

Cookies are intended to enhance our website functionality by allowing us to look and better understand how our visitors use the website. We may also analyze what content is popular and draw conclusions about what else they might be interested in or find useful. This helps us to:

  • Understand how visitors use the website so we can make it better and enhance their experience
  • Try out different ideas and display content that is most relevant to individual visitors

Advertising and Retargeting

Our website may use advertising and targeting cookies for retargeting purposes. These types of cookies store information from your browsing history to record your interests and your browsing history on our sites. This enables us or our partners to:

  • Target advertising of our services and products to you on other websites, based on your visits to our sites
  • Match and combine more relevant information with targeted information so that our online advertisements you see are genuinely relevant to you and your interests.

Categories of Cookies

Processing of Date and corresponding cookies may be used on our website. We divide data processing into various categories depending on its function and purpose. The usage of categories is described and can be managed below. Within each category, any data processing that may be used is listed including the cookies it generally uses.

You Have Control

You haven’t accepted cookies on our website yet.

If you click “Accept all,” all cookie categories which require consent will automatically be activated. If you click “Reject,” the cookie categories that require consent will be deactivated.

Functional Cookies 

Functional cookies enable a website to save information which has already been entered (such as usernames and language choices), so that it can offer you improved and more comfortable functions. For example, a website can provide you with local, price-relevant tax information if it uses a cookie to remember the region in which you are currently located. Functional cookies are also used to enable features you request such as playing videos. Data collected via functional cookies cannot be used to identify you personally and they cannot track your movements on other websites. Such cookies are enabled with your consent and only deployed once the relevant function has been activated or requested by the user. You can deactivate functional cookies at any time via the buttons below or via the settings in your browser settings.

We use these to:

  • Remember your favorite services or products on our website
  • Deliver multimedia content according to your technical needs
  • Keep your details secure when you are logged in

Cookies for performance and statistic purposes

Performance and statistics cookies gather information about how visitors interact with our website. This enables us to see the pages visited so we get a complete picture about customer journeys. They do not collect or save information which can be directly linked to you personally. The information collected via such cookies will usually be processed further in an aggregated manner. These cookies are used exclusively to improve the performance of our websites and tailor the experience to visitor needs. Such cookies are enabled with your consent and you can deactivate these cookies at any time via the buttons provided herein or via in your browser settings.
If you have separately given us your consent to process your personal data for advertising purposes, including the creation of a customer profile, performance and statistics cookies will be used for this purpose. A precondition for this data usage is that we are able to link the cookie ID to your profile which, for example, is the case if you visit our website and log in to your account. We use these to:

  • See how visitors engage with our sites
  • Find out more about visitors’ journeys between pages
  • Improve our websites and tailor them according to visitors’ needs

Cookies for marketing purposes 

Cookies for marketing purposes are designed collect information about our visitors’ browsing habits to deliver advertisements which are more relevant to them and their interests. They collect information about when customers last visited a website and the journey they took during the interaction. This information is used to build a profile of your interests so that ads relevant to you can be shown on websites other than our own. Another benefit of these targeting cookies is that the information collected can be used to limit the number of times you see an advertisement to avoid over exposure.

Cookies for marketing purposes are placed on our website based on your consent and controlled by selected third parties. As a consequence, customers who visit our website and accept cookies of this category are also, in effect, customers of these other third parties and give their consent for the deployment and use not only to us but also to the respective third party controlling the cookies for marketing purposes. For more details about the cookies for marketing purposes as well as the third party controlling the respective cookies, please refer to the list of cookies below which details all integrated third-party codes (e.g., tags/scripts/pixels).

We use these to:

  • Make advertising, content or online banner ads on websites more relevant to you and your specific interest
  • Create online advertising that engages the right people with the right information
  • Prevent the same ads from continuously re-appearing

Strictly necessary cookies  ALWAYS ON

We use these to:

  • Allow you to navigate back and forth between pages without losing previous actions from the same session
  • Allow load balancing for a better performance of our website
  • Remember your previous actions such as your previous cookie consent choice

As these are “strictly necessary” cookies, no consent is required. These cookies enable you to move around our website and use the features as we intended. Without these cookies, key services cannot be provided – for example, remembering previous actions such as your previous cookie consent choices. These cookies are used exclusively by our websites and are therefore known as first-party cookies. They are only deployed when you visit our sites and are deleted once you close your browser. Another example of how they are used is, for example, if you enter our site on a mobile device, you will see a version optimized for mobile devices, so that your data volume is not used up unnecessarily. Another example of what these cookies do is facilitate a switch from http to https when you change pages, so that the security of data transmitted is maintained. These cookies also store your decision regarding the use of cookies on our websites. Your consent is not required for the use of essential cookies.  These cookies cannot be deactivated by using any of the functions on this website.

What do You Need to Know About Cookies?

Cookies help to provide a better and quicker experience for the customer. A cookie is a small text file that stores Internet settings. Almost every website uses cookie technology. The cookie is downloaded by your internet browser the first time you visit a website. The next time you visit this website on the same device, the website that originally triggered the setting of the cookie then recognizes that you have been here before, and in some cases, it tailors what appears on screen to take account of that fact. In this way, it can be made more relevant to your personal interests and needs.

Cookies referred to below are synonymous with HTML5 Session Web Storages and HTML5 Local Web Storages.

First-Party Cookies

First-party cookies are cookies that we might deploy on the website that you are currently visiting and those with which you will interact when you continue your journey on our websites.

Third-Party Cookies

Our websites may also contain content from other websites which may deploy their own cookies. These cookies are set by someone other than the owner of the website you’re visiting. Such third-party providers can set cookies while you are visiting our websites and thus receive information such as the fact that you have loaded one of our websites. Please visit the websites of third-party providers to obtain further information on how they use cookies. You can find information about the respective third-party controlling such a third-party cookie in the detailed description above. You can reject or withdraw your consent to third-party cookies at any time by using the corresponding functionality on our websites. If you object to all third-party cookies, you will only be provided with those functionalities on our websites which we can guarantee will work without these cookies. Sections of our website that potentially have the technical means to incorporate third-party contents and thus set third-party cookies will in this case not be available to you. You will be informed about this by a corresponding notice. If you still wish to use the content of the website in such a case, this will only be possible if you agree to the use of cookies that are subject to consent. To do so, please use the function provided in the relevant position on our websites to give your consent. For more details, please refer to the list of cookies which details all integrated 3third-party codes (e.g., tags/scripts/pixels).

What Happens if You Reject Cookies?

If you decide to reject cookies that require consent, we will accept your decision and not use such cookies. If you decide to withdraw your consent, we ensure that your withdrawal is respected when you visit a subsequent webpage and, therefore, we will no longer deploy cookies which were active based on our genuine and legitimate interest when you initially visited our website nor cookies that require consent. We will delete them whenever this is technically possible and if they are first-party cookies. This means, however, that in the case of functional cookies, you will not be able to take advantage of all the features and functionality of our websites. Similarly, it is possible for you to object to performance cookies. Doing this, however, it prevents us from being able to learn what you like or don’t like about our website so that we can make it better. Please note that we cannot delete third-party cookies. If you wish to delete all third-party cookies, you need do this in your browser settings. Please note that if you want to withdraw your consent to cookies for marketing purposes, this does not mean that you will see less advertising. It just means that the advertising you see will not be as customized to your needs.

Managing Your Browser’s Cookies

You can manage (enable/disable and delete) the cookie settings on our websites via the functionalities above but also by altering your browser settings. Most browsers allow you to manage your cookies by either accepting or rejecting all cookies or accepting only certain types of cookies. The procedure for managing and deleting cookies can be found in your browser’s integrated help function. It is important to note that if you change your settings and block certain cookies, you might not be able to take full advantage of some features of our sites, and we might not be able to provide some content you have previously seen or used.